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The Marketing and Public Relations staff are available 24 hours a day to assist local, regional and national news media in locating an expert spokesperson, obtaining information on a news item or answering questions about a news release or event.

Members of the news media must contact Marketing and Public Relations at (815) 971-6239 between the hours of 8 a.m. and 4:30 p.m. After hours or on weekends, call the main hospital at (815) 971-5000, and ask the operator to page the Marketing and Public Relations staff member on call.

News

Patients Urged to Speak Up
6/30/2009

Rockford Health System is encouraging patients to Speak Up!  As patients, you can make your care safer by being an active, involved and informed member of your health care team.

Here's how it works:

Speak up if you have questions or concerns.  If you still don't understand, ask again.  It's your body and you have the right to know.

Pay attention to the care you get.  Always make sure you're getting the right treatments and medicines by the right health care professionals.  Don't assume anything.

Educate yourself about your illness.  Learn about the medical tests you get, and your treatment plan.

Ask a trusted family member or friend to be your advocate (advisor or supporter).

Know what medicines you take and why you take them.  Medicine errors are the most common health care mistake.

Use a hospital, clinic, surgery center, or other type of health care organization that has been carefully checked out.  For example, the Joint Commission visits hospitals to see if they are meeting The Joint Commission's quality standards.

Participate in all decisions about your treatment.  You are the center of your health care team.

 
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